Customer Care – Big Boutique
At Big Boutique, customer satisfaction is our top priority. We are committed to providing you with the best shopping experience, from browsing our collections to after-sales support. If you have any questions, concerns, or issues, our Customer Care Team is here to assist you!
How to Reach Us?
For any inquiries related to orders, payments, returns, or general support, you can contact us through:
📧 Email: Bigboutiqueofficial@gmail.com
📞 Phone: +91 9152861990
📩 WhatsApp Support: +91 9152861990
🕘 Customer Support Timings: 10:00AM TO 6:00PM
Our team will respond to your queries as soon as possible, typically within 24-48 hours.
Company address:-
Malad (E) mumbai, 400097 Maharashtra
Common Customer Support Services
1. Order & Shipping Inquiries
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Track your order status.
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Modify or cancel orders (within the allowed timeframe).
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Get shipping and delivery updates.
2. Payment & Refund Assistance
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Payment failures or issues during checkout.
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Refund status and processing times.
3. Returns & Exchanges
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Guidance on eligible returns and refunds.
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Assistance with return requests and courier pickups.
4. Product Queries
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Sizing and material information.
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Availability of products and restocking updates.
If you have any issues, don’t hesitate to contact our friendly customer support team!