Customer Care – Big Boutique
At Big Boutique, customer satisfaction is our top priority. We are committed to providing you with the best shopping experience, from browsing our collections to after-sales support. If you have any questions, concerns, or issues, our Customer Care Team is here to assist you!
How to Reach Us?
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For any inquiries related to orders, payments, returns, or general support, you can contact us through:
📧 Email: Bigboutiqueofficial@gmail.com
📞 Phone: +91 9152861990
📩 WhatsApp Support: +91 9152861990
🕘 Customer Support Timings: 10:00AM TO 6:00PM
Our team will respond to your queries as soon as possible, typically within 24-48 hours.
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Company address:-
Malad (E) mumbai, 400097 Maharashtra
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Common Customer Support Services
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1. Order & Shipping Inquiries
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Track your order status.
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Modify or cancel orders (within the allowed timeframe).
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Get shipping and delivery updates.
2. Payment & Refund Assistance
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Payment failures or issues during checkout.
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Refund status and processing times.
3. Returns & Exchanges
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Guidance on eligible returns and refunds.
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Assistance with return requests and courier pickups.
4. Product Queries
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Sizing and material information.
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Availability of products and restocking updates.
If you have any issues, don’t hesitate to contact our friendly customer support team!
Frequently Asked Questions
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